Delivery Information

UK orders are sent by Royal Mail 1st Class Post. Whilst the majority of 1st Class parcels are received the following day, this is not a guaranteed service so please allow for up to 7 working days for your order to arrive. We do offer an express or guaranteed delivery service where the parcel is guaranteed delivery the next day, please choose express delivery at check out.. Higher value orders may be sent by Recorded Delivery and will require a signature on delivery.

We aim to dispatch orders within 24 hours but it may occasionally take longer at busy times. The dispatch of your order will be confirmed by e-mail and you can check the status of your order at anytime by logging into your account & selecting 'Order Information'. We do not dispatch on Saturdays, Sundays or Bank Holidays.

If you advise us that you require your order by a certain date, we will endeavour to dispatch your order as quickly as possible but we are unable to guarantee delivery by specific dates. Please bear this in mind when placing your order.

Delivery charges are determined by order value:  

Addresses within the UK/Isle of Man/Channel Islands:
up to £20£3.45
up to £40£3.95
up to £605.50
over £608.00

 

Addresses within the Republic of Ireland:
up to £20£4.50
up to £40£5.50
up to £60£6.50
up to £100£9.70
over £100£25.00


Orders under £100 in value sent to the Republic of Ireland are by Royal Mail Airmail service, delivery is from 3 working days. Orders over £100 will be sent by courier.

Should the cost of shipping your parcel be way in excess of the postage paid then we will contact you to discuss an additional payment to cover, or give you the option to cancel your order.

Europe

Up to £49.99                                                                                                                                          £10.00

Up to £99.99                                                                                                                                          £17.50

Over £100                                                                                                                                              £27.50  

 

Cupcake Decorations Ltd